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Mar 26, 2024

Asus ROG Ally updated review: it’s a bit better now

By Sean Hollister, a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. Photography by Vjeran Pavic

By Sean Hollister, a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget.

Photography by Vjeran Pavic

If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement.

One month ago, I reviewed the Asus ROG Ally. It won’t surprise you to hear the Windows gaming handheld wasn’t fully baked. Like Valve, whose Steam Deck shipped woefully unfinished, Asus has sprinted to fix loads of issues before it winds up in mainstream buyers’ hands. But today is that day.

Today, June 13th, the ROG Ally ships worldwide starting at $700, £700, or €800. It’s at Best Buy as I write these words. Did Asus do enough? I’ll say this: it’s a better product than it was in May!

First, the company’s Armoury Crate launcher has gone from a broken, buggy mess to downright palatable, even helpful. Second, the ABXY buttons are fixed. I still can’t believe Asus sent out review units with keys that could easily get stuck, but my replacement’s have lasted a dozen frenetic Duck Game sessions without a single key sticking.

Third — and this one’s a double-edged sword — battery life has slightly improved. I put my original ROG Ally review unit side by side with an updated retail unit, and saw 14 minutes longer battery life in Dirt Rally and 12 minutes more battery life in Elden Ring with the exact same settings. I saw savings of one, two, even four watts depending on the game.

But I also saw my framerates dip by up to 20 percent, seemingly because newer BIOS revisions don’t maintain the same clockspeeds. Did Asus rob Peter to pay Paul’s battery fee? TBD, because the company is still tweaking settings.

I’m raising the ROG Ally’s score by one full point because some of my big annoyances have been addressed, but performance still feels like an open question. Below, find my original review — with new bolded annotations wherever things have changed.

Original review follows:

It’s easy to forget: the Steam Deck wasn’t first.

Windows handheld gaming PCs existed before the Deck, and there’s been a parade of them in the 15 months afterward. Some are more powerful. Many boast premium build quality. Almost all have higher-resolution screens. Yet none have offered the combination of battery life, portability, and price as Valve’s portable. I won’t bury the lede: the new Asus ROG Ally, officially shipping June 13th for $699.99, doesn’t change that as of today.

Don’t get me wrong: at $700, the Asus ROG Ally is a big step forward for Windows handhelds in important ways. It’s not just a little more powerful than the Steam Deck; the AMD Z1 Extreme handheld is significantly beefier, without being thicker or anywhere near as expensive as the Windows competition. I wish my Steam Deck would run anywhere near as quiet, and I wish it had the Ally’s variable refresh rate screen to make my games as smooth.

Update, June 13th: Well, assuming performance hasn’t dipped too much. I now see the Deck beating the Ally in Cyberpunk, Elden Ring and Shadow of the Tomb Raider in its default Performance mode, and barely behind in Deus Ex. See my updated performance chart a ways down.

Seriously, it’s so smooth for a computer this small, and I’m not just talking about games that run at 120Hz. In my tests, the magic of variable refresh rate (VRR) and low frame compensation (LFC) works right down to 30fps.

You’re waiting for a “but,” right? Here are three to consider before you put down preorder cash today: 1) battery life; 2) glitches; and 3) how the Windows operating system — supposedly a plus! — hamstrings the handheld experience.

In its April Fools’ Day announcement, Asus tried to have it both ways: the most powerful AMD Ryzen processor ever in a handheld but also the battery life to “never stop gaming again.” In briefings, the company showed off impressively smooth gameplay alongside claims that battery life would be comparable to the Steam Deck.

But after nearly two weeks of testing, the latter claim hasn’t held up. Update: And the former is no longer quite as smooth.

The good news is that the AMD Z1 Extreme chip at its heart is a big improvement over the previous-gen Ryzen 7 6800U, especially where lower wattages are concerned. Even if it’s mostly a rebranded laptop chip, the Z1 Extreme doesn’t suffer from the “needs more gas!” slowdown I experienced in my Ayaneo 2 review.

In fact, frankly, the ROG Ally has incredible range, letting you configure it all the way down to just 7W TDP or up to a boosted 35W TDP for short periods on a handheld battery pack.

Update, June 13th: Asus now lets you configure up to 30W SPL, 43W SPPT, and 53W FPPT (a boost that lasts mere seconds), as well as adjust how much memory is assigned to the GPU.

You can play at one speed to maximize your battery, another for Steam Deck-plus performance, another to play games the Steam Deck can’t quite run, and you can sometimes even get a small extra boost of speed by plugging in the bundled 65-watt USB-C power cord. If that’s not enough, it’s got a special port with eight PCI-Express lanes so you can plug in an external GPU.

All values are average frames per second at 720p low, save Elden Ring where I’m measuring minimum FPS in a particularly demanding part of the game.

That’s great, but no matter how hard I tried, I couldn’t approach the Steam Deck’s battery life.

It’s not rocket science: Both the Steam Deck and the ROG Ally have the same battery capacity of 40 watt-hours. You probably know that means they can run at 40 watts for a single hour — or 20 watts for two hours, 10 watts for four hours, and so on. Except that, with the ROG Ally, four hours looks like the best you can bargain for. With the Steam Deck, the best-case scenario is closer to seven.

I did manage to sip just 9.8 watts of total system power in Slay the Spire, but that’s playing a 2D game with largely static images and every battery-saving measure turned on, including the lowest possible processor wattage, limited to 30fps, while playing at the minimum screen brightness in a dark room. And yet, my Ally actually turned itself off at three hours, 38 minutes, not four-plus hours, perhaps because Asus’ battery always seems to drain more quickly when it’s nearing its end.

Update, June 13th: I now see around 9 watts in Slay the Spire at the same settings, but don’t expect every low-power game to last longer. Asus is actually raising its Silent mode TDP from 9W to 10W for better performance, and my Duck Game + Discord consumption has not improved: I measured a higher 16.6W the other day.

Also, the chart below is from May and likely no longer accurate as of June. I didn’t have time to re-check wattage in every game, as I was waiting for software updates that only arrived yesterday.

On Steam Deck, meanwhile, the least demanding games consume as little as six watts (6.7 hours) on a charge, and I can usually manage two hours out of moderately intensive titles like Control with a tweak or two. With the Ally, I’m seeing an hour and a half. The PC port of PlayStation 2 title Prince of Persia: The Sands of Time consumed around 8.5 watts on the Deck and 12.5 watts on the Ally, to give you another point of comparison.

Asus will also sell a second version of the ROG Ally with a lower-end AMD Z1 processor for $600 in Q3. While we weren't given an opp to test, we do know it’s designed to run at the same wattages as the Z1 Extreme, so it’s likely not a silver bullet for battery.

On the plus side, the ROG Ally is way faster to charge — I got 50 percent in 40 minutes while continuing to play. (It takes maybe 30 minutes if you leave it alone.) You can fill the system all the way to 97 or 98 percent with the bundled charger even if you’re playing games in Turbo mode, though it might take a couple of hours to do so.

And that Turbo mode is a secret weapon the Steam Deck can’t touch.

Right out of the box, the ROG Ally runs in “Performance” mode, which is slightly faster than the Steam Deck in exchange for somewhat more electricity, as I explain above. There, I feel comfortable playing games like Elden Ring at 720p and medium settings, a game my Steam Deck runs slower.

Update, June 13: I would still comfortably play Elden Ring at 720p on the Ally, and it feels smoother than the Deck thanks to the Ally’s variable refresh rate screen. But again, it’s not always faster as of recent updates.

But if you’re plugged in, or willing to play games for less than an hour at a time, the “Turbo” mode puts games within reach that the Deck can barely play at all.

The Last of Us Part I, one of the recent crop of disappointing PC ports, is one I’d consider unplayable on the Steam Deck. It’s not much better on the ROG Ally’s Performance mode, even with fancy upscaling techniques like AMD FSR 2.0; I might as well have been playing a mosaic at 432 x 240 resolution uprezzed to 1080p and still saw the game dip below 30fps as soon as a single enemy got close.

But turn on Turbo, and I was able to double the input resolution to 856 x 480 (which looks much better upscaled to 1080p) and push the frame rate well above 40 at all times. It was the difference between “I would absolutely not play this” and “I played through all three hours of The Last of Us: Left Behind in the kids’ bedroom.” I saw similar boosts in Elden Ring and Redfall, too.

It’s just a shame I’m averaging 53 minutes of gameplay per charge when I do — and that I generally spend a few of those minutes fighting with the ROG Ally’s controls.

As you’ll read, I clearly don’t think the ROG Ally is a better pick for a prospective handheld gaming PC buyer — and yet, I’ll miss these when I return my review unit.

On the whole, I’m satisfied with the ROG Ally’s outward physical design. Sure, the grips aren’t nearly as comfortable as the Steam Deck’s, the big black screen bezels are even larger and more obnoxious, the nice loud stereo speakers occasionally crackle, and what you can do with the joysticks’ RGB lighting is extremely limited as of today. (I can’t even manage the Portal effect.) But the Ally’s smaller, the grips don’t get overly hot like some Windows competitors, I like the pops of rainbow from Asus’ reflective CD-like material, and some of the buttons actually feel better.

Also, it takes just seven easy-to-remove Phillips-head screws and a single flick of a spudger to swap the M.2 2230 solid-state drive — quite a bit easier than the Deck.

But Asus made two unfortunate design choices I’m very much hoping you’ll never see. First, it decided to create flat ABXY face buttons that are nearly flush with the console when depressed. And second, it decided to deploy all of its gamepad controls through the company’s own Armoury Crate software suite. Let’s take these one at a time.

The flat ABXY buttons have a satisfying press at first: light but firm, with a nice springy return, audible feedback, and plenty of purchase for a meaty thumb. But when I started hammering on them in some friendly rounds of Duck Game, three of them kept getting stuck… again and again and again. All of a sudden, I couldn’t shoot or jump in a game where split-second reactions are everything. It’s because the keycaps can slightly tilt when you push them at an angle, and their edges can get stuck underneath the frame. Asus graciously sent me a second unit, and it had the same issue.

Asus ROG technical marketing director Sascha Krohn tells The Verge that no consumer should ever see this problem — it was already caught ahead of production, and retail units will ship with slightly larger keys that can’t move around as much and won’t get caught underneath.

Update, June 13th: Sure enough, the ABXY buttons are fixed in my new retail unit. I even won a Duck Game match against friends on desktops.

The other thing Krohn says won’t ship to consumers is the current version of Armoury Crate, which is good because it tends to hang and / or crash on my review unit — at which point many of my gamepad controls stop working. Just this Tuesday, I was playing Control when, all of a sudden, I couldn’t shoot or dash or jump or run or do anything except walk and look around. I couldn’t access the controller configurator to check what had happened, either, or switch my controls between desktop and gamepad modes because the entire service had crashed. It took a full reboot to bring my controls back.

It’s also, to put it mildly, a little half-baked:

Update, June 13th: It no longer feels like my whole system hangs when I’m just trying to switch power or controller modes! Asus now lets you bind multi-key combinations and even the Xbox button — both of which are helpful for controlling Steam. The new Show Desktop and Sleep / Hibernate / Restart / Shut Down buttons in the easy access menu are very welcome indeed.

Frankly, the Steam Deck had even nastier issues at launch, but I have to say the same thing I said then: The Verge doesn’t review gadgets on potential. We review what we can see and touch.

And now, a word on Windows.

You should understand that Microsoft is a partner for the ROG Ally — and not just in the “it runs Windows 11” sense. The ROG Ally comes preloaded with Xbox Game Pass and includes a free six-month subscription to the Ultimate tier. When I opened a website on the Ally for the first time, I was greeted with an absolutely unskippable, un-Alt-F4-able, cannot-End-Task Microsoft Edge onboarding process. The head of Xbox devices, Roanne Sones, is speaking at Asus’ launch event; Microsoft gaming boss Phil Spencer talked up the Ally on a podcast. Asus told us that Microsoft assisted with UI tweaks and made a special exception to certify Windows 11 for this particular seven-inch display.

And yet… Windows still feels largely foreign on a seven-inch gamepad gadget. We know Microsoft is experimenting with a Windows gaming handheld mode, or at least it did in a September 2022 hackathon, but there’s nothing of the sort here. You cannot do something as simple as type in letters with the left joystick or D-pad — you either have to leave fingerprints on the touchscreen or hunt and peck each individual letter with a too-sensitive cursor controlled by your right joystick.

Is this what Microsoft’s patronage looks like?

The split touchscreen keyboard isn’t optimized for the places your thumbs will naturally be when holding this device. Scrolling websites and documents by joystick happens in fits and starts rather than smoothly as it does on a Steam Deck. The most obvious improvement is a half-height taskbar that saves space on the Ally’s screen, but it often shows up on my desktop monitor as a normal taskbar cut in half. Windows 11 is easier to navigate by touchscreen than any previous version, but I really don’t want to have to touch my screen when the joysticks are right there.

Perhaps most importantly, there’s no Xbox button on this PC. Whether you’re playing on Steam or Xbox Game Pass or simply using Microsoft’s own Xbox Game Bar, the gamepad controls are incomplete, without an easy way to summon the controls that both Valve and Microsoft encourage you to use to launch, chat, and multitask in an Xbox gaming environment. Asus spokesperson Ester Suh says that the company “will have the option to assign the main Xbox gamepad button to different buttons on the ROG Ally” at some point in the future.

Update, June 13th: You can indeed assign an Xbox button to any Ally button now. Note that by default, it may summon the Xbox Game Bar. If you turn that off in Windows Settings > Gaming > Xbox Game Bar > “Open Xbox Game Bar using this button on a controller,” you can use the button to control Steam Big Picture Mode.

When we asked Asus “why Windows?” the answer was basically that it’s what gamers want because gamers shouldn’t have to leave any of their games behind.

But I would argue that, as of 2023, Windows handhelds like the ROG Ally play fewer games than the Steam Deck.

Yes, it’s much easier to install the Epic Games Store, Battle.net, the EA app, GOG, Genshin Impact, and a variety of anti-cheat-enabled games on a Windows handheld, without all of the workarounds you’d need on the Deck. Gamepad games generally work great! But without touchpads and gyro aiming and community-built controller profiles and a decade-plus of compatibility work, games built for mouse and keyboard are being left behind by Asus and Microsoft.

Max Payne 2 is a game that doesn’t run properly on the Steam Deck, but it doesn’t run properly on the Ally, either. The entire game is built around dodging bullets in slow-motion “Bullet Time” while you’re shooting, but I could not pull the trigger while using the joystick. The default keyboard bindings make little sense in other ways, too, completely omitting common keys like C (crouch) and E (interact) and inexplicably binding Escape to the B button while the gamepad’s View and Menu buttons (used to summon menus in XInput games!) stay completely unbound. I had to redo most of the controls and was still without a trigger or any form of precision aim (remember, no gyro and no easily customizable sensitivity) when all was said and done.

The first time I launched Prince of Persia: The Sands of Time on the ROG Ally, it crashed. Then it crashed again when I tried to access the graphical settings and again when it tried to load part of the first level of the game, sometimes throwing strange error messages. I had to download a special widescreen fixer patch to get it to run at all. Then, I ran into some of the same issues with the keyboard template and triggers: no way to land a jumping sword combo, no way to crouch or drop to a lower ledge, no way to stab with the Dagger of Time without remapping all of my controls.

The first time I launched it on the Deck, it just worked. The 2003 Windows game ran in Linux, tricky-to-render fog and all. It automatically loaded a community controller profile that bound my buttons exactly as I remembered on the PlayStation 2. The right joystick swung the camera a little too quickly, but I fixed that in 10 seconds by summoning the controller configurator and turning down the joystick sensitivity. And that widescreen Windows patch? I dropped the very same files into my Linux game folder with zero modification, and it worked instantly.

There are over 9,000 titles rated Verified or Playable on Steam alone. It’s the power of a decade of Linux gamers plugging away.

I fundamentally believe a portable gaming PC isn’t truly portable if the battery life and user interface aren’t built for the road. I also believe most people interested in this machine would be better off spending $300 more for our favorite gaming laptop (by Asus, no less). If you really want a portable, maybe save a couple hundred bucks by buying a $400 Steam Deck and adding your own small SSD.

But that doesn’t mean the Asus ROG Ally is a poor product overall — it’s a powerful gaming machine for $700, one that just needs a power outlet and a mouse and keyboard nearby to reach its full potential. In fact, I could see some people using this as their only desktop that occasionally transforms into a couch-locked gaming machine: I spent two full days working from the Ally, writing posts for The Verge and the vast majority of the story you’re reading now while plugged into almost all the external monitors and peripherals I use with my normal desktop gaming PC.

I hope this is a wake-up call for Microsoft. There have been a few of those recently, and maybe one of them will be the final straw. Still, the company has a long and troubled history supporting games on Windows, and (rumors suggest) it always comes down to Xbox being a separate division with conflicting incentives. As far as Microsoft actually building that new UI for handheld devices, Krohn says he hasn’t heard anything more than I have.

As far as Asus is concerned, I wonder if the stopgap solution is Steam. Maybe the Ally should default to Steam Big Picture or maybe even run SteamOS 3.0 instead of Windows when Valve makes it broadly available. Though, I admit, I don’t know how much AMD will continue to support SteamOS or whether it will fully support eGPUs — which tend to come from its rival Nvidia.

Speaking of rivalries, Microsoft may have also precluded the ROG Ally’s SteamOS possibilities: “our partner for this device is Microsoft, it’s primarily made as a Windows device, and it’s made only as a Windows device,” says Krohn. But he’s not sure if the deal precludes Asus from supporting SteamOS if users install it themselves.

I didn’t have time to wipe and debloat the ROG Ally and run it exclusively as a Steam Big Picture or dual-boot SteamOS handheld, but I’d like to see if that makes a difference for a future story. It could be that the battery life deficit has less to do with components and more to do with Windows.

Some photography by Sean Hollister / The Verge

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